Racequip® Helmet, Seats, Harness, Shoes, Suit, Jacket, Gloves (“Racequip”, “we”, “us” or “our”) cares about the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website racequip.us (the “Website”), and your rights concerning the information we collect about you.
We urge you to read this Privacy Policy carefully when using our Website.
1. Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our products and services, to communicate with you, to provide the functionality and improve the quality of our Website, and to operate our business.
We collect the following types of information about you:
Information You Provide Directly to Us
- Account Information: If you create an account to make purchases, we collect information such as your name, email address, phone number, login credentials, and payment information. This helps us fulfill your orders and communicate about them.
- Public Profile Information: If you join the community features of our Website, you may create a publicly visible user profile that displays your username and other information you choose to add.
- Order Information: We collect information about the products you purchase, along with associated information such as your name, billing and shipping address, phone number, email address, payment information, comments and product reviews.
- Newsletter Sign-up: If you sign up to receive our newsletter or other promotional emails, we collect your email address and contact information.
- Customer Service: When you contact us for support, ask questions or provide feedback, we collect your name, email address, phone number, account login details and the contents of your request or comments. This allows us to provide customer service.
- User Content: If you submit information, photos, comments or other content to our Website, we collect that content, which includes your username if you post it publicly.
Information Collected Automatically
- Log Data and Device Information: We automatically log information about you and your device—including device type, operating system, browser type, IP address, access dates and times.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, tags and scripts to collect information about your usage of our Website and to recognize you when you return. You can disable cookies through your browser settings but our Website may not work properly if you do so.
- Analytics Information: We use Google Analytics and other tools to collect analytics about visitors to our Website. This includes referral sources, pages viewed, session duration, demographic data and traffic sources.
- Location Data: With your consent, we may collect information about your device’s location.
- Usage Information: We use tools like Facebook Pixel to understand how you interact with our Website and track purchases.
2. How We Use Information
We use your information for purposes including:
- Provide, maintain and improve the products and services we offer on our Website.
- Administer your account and provide customer service.
- Send you product updates, announcements, surveys and other news about our company and products.
- Analyze data to determine how users interact with our Website.
- Develop new products and services.
- Prevent fraud, criminal activity, or misuses of our Website.
- Comply with legal obligations and legal process.
- Protect and defend our rights and property.
3. How We Share Information
We do not sell your personal information to third parties. We may share the information we collect in certain limited circumstances, including:
- Vendors and Service Providers: We share information with vendors and service providers who help us operate our business. This includes payment processors, shipping services, marketing providers, and other providers.
- Legal Compliance and Safety: We may disclose information if required or permitted by law. We may share information to investigate, prevent or take action regarding illegal activities, suspected fraud, safety of person or property, or a violation of our Terms of Use.
- Sale or Acquisition: If Racequip is acquired by or merged with another company, we may transfer the information we have collected from users as part of that transaction.
- With Your Consent: We may share information about you with your consent or at your request.
- Aggregated or De-Identified Data: We may share information that has been aggregated or anonymized in a way that no longer identifies you directly.
4. Legal Basis for Processing Data
Our legal basis for processing your personal data depends on the data involved and the context in which we collect it. Most processing of your data is necessary for performance of a contract, for our legitimate business interests, compliance with a legal obligation, or to protect vital interests. With your explicit consent, we may process your data for additional purposes.
5. Data Retention and Deletion
We store your personal data only as long as needed to provide our services and for legitimate and essential business purposes. We may retain certain data even after you close your account if it is necessary for our contractual obligations, legal obligations, or legitimate interests.
When we no longer need to use your personal data and there is no need for us to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
6. Transfer of Data Outside Your Country
If you reside outside the United States, your personal data may be transferred to and processed in the United States. U.S. privacy laws may not be as comprehensive as those in your jurisdiction. Nonetheless, we take measures to protect your data in accordance with this Privacy Policy wherever we process your personal data. By using our Website, participating in any of our services and/or providing us with your information, you consent to this transfer.
7. Your Rights over Your Data
You have rights regarding personal data we collect and process about you. You can exercise these rights at any time by sending us a request at [email protected].
Your rights include:
- Right of Access: You have the right to access your personal data and information about how we process it.
- Right of Correction: You have the right to request that we correct any inaccurate and/or incomplete personal data about you.
- Right to Erasure: You can request that we erase your personal data, subject to limitations under applicable laws.
- Right to Object: You can object to our processing of your personal data.
- Right to Restrict Processing: You have the right to request that we restrict processing of your personal data in certain cases.
- Right to Portability: You have the right to receive a copy of your personal data in a machine-readable format. You can also request that we transmit this data to another controller.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before your consent withdrawal.
8. Data Security
We use reasonable security measures to protect your data from unauthorized access, disclosure, alteration or destruction. This includes encryption, firewalls, and access controls.
However, no security system is impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that personal data we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization.
Any information we collect about you is stored on secure servers. Transaction information is encrypted before transmission over the internet. You play an important role in keeping your information secure. Do not share your password with anyone and notify us immediately if your password has been compromised or if you suspect any unauthorized access to your account.
9. Children’s Privacy
Our Website is not directed to children under 16. We do not knowingly collect personal data from children under 16 without obtaining parental consent. If you are a parent or legal guardian and believe your child has provided us with personal data without your consent, please contact us. Upon notice, we will take reasonable steps to comply with applicable laws, remove information about your child and prohibit further collection.
10. External Websites and Links
Our Website may contain links to third party websites that we do not control or endorse. Those websites may collect information, use cookies and tracking technologies, or have privacy practices different from ours. We are not responsible for their privacy policies, terms of use, or practices. Before providing personal data on third party sites, we advise you to review their policies.
11. California Privacy Rights
If you reside in California, you have rights under the California Consumer Privacy Act (CCPA) regarding personal information we collect about you.
You have the right to know what categories of personal data we collect about you and the purposes for collecting it. You have the right to request a copy of the specific pieces of personal data we have collected about you in the prior 12 months.
You also have the right to request that we delete personal data we collect from you, subject to certain legal exceptions we may assert. Please submit requests for deletion to [email protected].
You will not be discriminated against if you exercise any of these rights under the CCPA.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time as we deem necessary in our sole discretion. If there are material changes to the way we collect, use or share your personal data, we will provide notice through the Website or other means prior to the change.
Your continued use of our Website constitutes your agreement to the updated Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
13. Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Racequip® Helmet, Seats, Harness, Shoes, Suit, Jacket, Gloves
1900 Gateway Blvd Suite 165, San Mateo, CA 94404
Tel: 1-770-505-0193
Email: [email protected]
Date of Last Revision: March 1, 2023
